TERMS AND CONDITIONS FOR INVOICING
These Terms and Conditions govern the invoicing practices of Rahisi Solutions for all services provided to clients. By engaging with our services, the Client agrees to the following terms:
1. INVOICING SCHEDULE
Invoices will be issued bi-weekly/monthly based on the clients agreement and services rendered during that period.
Invoices are generated and sent to the Client via email to the address provided by the Client.
2. PAYMENT TERMS
Payment is due upon receipt of the invoice unless otherwise specified in the agreement or invoice.
The standard payment term is 3 days from the invoice date.
Payments can be made via Paypal or as per clients preference. Detailed payment instructions will be included in each invoice.
3. LATE PAYMENTS
In the event that payment is not received within the specified payment term, a late fee of 5% will be applied to the outstanding balance after 5 days of non-payment.
Rahisi Solutions reserves the right to suspend services until full payment is received.
4. CURRENCY
All invoices are issued in Dollar/Kes, and all payments must be made in either way as per client agreement unless otherwise agreed upon in writing by both parties.
5. TAXES AND FEES
Any applicable taxes, fees, or levies imposed by government authorities are the responsibility of the Client and will be reflected on the invoice. Rahisi Solutions is not liable for any additional charges due to the Client’s failure to comply with tax regulations in their jurisdiction.
6. EXPENSES
Any additional expenses incurred in providing services (such as travel, materials, etc.) will be itemized on the invoice and require pre-approval by the Client.
7. DISPUTES
Any disputes regarding an invoice must be raised in writing within 2 days of the invoice date. Failure to dispute the invoice within this period constitutes acceptance of the charges.
8. REFUNDS
No refunds will be issued for services already rendered. If services are not completed as agreed, a credit may be applied toward future services, at the sole discretion of Rahisi Solutions.
9. TERMINATION
In case of termination of services as per the service agreement, the Client will be invoiced for all completed work up to the termination date, and any outstanding balance must be settled before final delivery of materials or handover of projects.
10. CONTACT INFORMATION
- All questions or communications regarding invoices should be directed to:
Email: info@rahisisolutions.com
Phone: +254723 796 600
Address: Nairobi, Kenya
